Privacy Policy

1. Information we collect

When you use this site, we may collect:

• Information you provide directly: your name, email address, phone number, the certification or program you're interested in, and any message content, when you submit a contact or enrollment form.
• Automatically collected information: IP address, browser type, device type, pages visited, and referral source, collected through cookies and similar technologies.
• Advertising and conversion data: information about which ad or search term brought you to this site, collected through Google Ads and Google Analytics (GA4) conversion tracking.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and follow up on program requests, including free demo videos and guidance calls.
• Deliver the certification training program or information you requested.
• Measure and improve the performance of our advertising campaigns.
• Maintain and improve this website.
• Comply with legal obligations.

We do not sell your personal information to third parties.

3. Cookies & tracking technologies

This site uses cookies and similar technologies, including Google Analytics (GA4) and Google Ads conversion tracking, to understand site usage and measure advertising effectiveness. You can control or disable cookies through your browser settings; doing so may limit some site functionality. Where required, we will provide a cookie consent mechanism before non-essential cookies are set — cookie consent is required.

4. How we share information

We may share your information with:

• Training partners: the organizations that deliver or fulfill the certification training program you've requested information about.
• Service providers: email delivery, form processing, hosting, and analytics providers who process data on our behalf, under confidentiality obligations.
• Legal and safety purposes: where required to comply with law, or to protect the rights, property, or safety of TechCert Academy or others.

We do not share your information with unrelated third parties for their own marketing purposes.

5. Data retention

We retain personal information for as long as necessary to respond to your inquiry, deliver requested services, and comply with legal or accounting obligations. Specific retention periods: contact form submissions retained for 24 months from last contact.

6. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of certain marketing communications. To exercise these rights, contact us using the details below. California residents may have additional rights under the CCPA/CPRA>.

7. Children's privacy

This site is not directed to children under 13 (or under 16 where applicable local law requires), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact us

Questions about this policy or your personal information can be sent to help@techcertacademy.com or through our contact page.